Testimonials

WHAT OUR CUSTOMERS SAY ABOUT US

“They are much more hands on than the dealer. You can talk freely with the people who work on your cars. The people are very knowledgeable and if they don’t know the answer they will find it. Everyone is extremely courteous and I believe very fair.”

Jim E.

"My BMW M3 was dealer maintained until I took it to European Auto Service, now I won't take it any where else. They have a great shop; there's always something interesting to see. Amy and Aaron's preventative maintenance has saved me hundreds in repairs, and they're the only people I know who are more passionate about my BMW than I am."

Andrew Wilson

“Amy and Aaron run a great shop. I like knowing the service technicians by name and knowing that they care about my cars. Everyone there is willing to explain and show me anything, which I enjoy. I love the waiting area with magazines and coffee for waiting on quick oil changes. They also have loaners which is great for those of us who don’t live in the immediate area. One of my vehicles lost the transmission on I-95 after hours and I called in a panic. Aaron happened to be there, and called a tow truck and came to pick me up himself. He set me up with a loaner car and I was on my way. That kind of customer loyalty inspires loyal customers!”

Adam K.

“Your whole team is exceptional! A+++++! The folks at European Auto Service treat my car and myself with the utmost respect and care, as if it were a 2010 model! Service is quick, friendly, and very professional. Amy finds any needed parts at the best prices available and she makes sure the visit goes smoothly and is enjoyable. I appreciate the comfortable, caring atmosphere and do not hesitate to recommend you. Many thanks for your expert abilities!”

Eli G.

“I have referred several customers; I have no problem assuring them they will be treated fairly and courteously. I have been a customer since you opened and have always had good results!”

Fred B.

“Best personal care I have ever had. Loaner is important – and they even pick up my car at my office saving me time first thing in the morning. When my car was damaged mechanically in Boston, I had it towed to European Auto Service in Gardiner for repairs instead of the most convenient repair shop because of my confidence in the quality, honesty and fairness of your service!”

Dr. B

“Your customer service is perfect. I have said, and would continue to say it is worth the drive from Cape Elizabeth. Your mechanics are top notch; trustworthy and at “Gardiner” prices.”

Gail B

“I have complete confidence in your ability to properly diagnose problems and make the appropriate repairs. I totally trust you to keep our cars in great condition and safe, and to only recommend repairs that are necessary. Everyone is friendly and easy to talk to. Unlike the dealerships, you can speak directly with the mechanics doing the work. You guys (and gal!) are the best.”

Forrest L.

“I have found the folks at European Auto Service to be courteous and very helpful. Since I am alone, I have come to rely on their honesty. If they find something that needs to be fixed or replaced, they will call first. I also like the fact that they provide loaner cars so I don’t have to spend the day there.”

Pat T.

“Great staff! Technicians explain the problem found and why they would recommend you do the following to correct the problem or potential problem. Always willing to share their knowledge with you. You treat customers they way you would want to be treated: fairly and with courtesy.”

Ray J.

“I am thrilled with the service quality, price, and responsiveness of European Auto Service! Great customer service!”

Dr. C.

“I have always been satisfied and confident that my vehicle was in good hands and well taken care of.”

Paul R.

“European Auto Service knows the details of my BMW.”

Steve B.

“Extremely knowledgeable people. I learned a lot from them messing with my mess of an old 3 series and what to look out for when I bought my 1 series. They treat my precious car so well and I genuinely leave there very confident in their efforts and work. The knowledge they have is unmatched and I will never not take any of my BMWs here. The open houses are a must attend!”

Mitchell N.

“Top notch service! I highly recommend. Amy and the staff there are awesome.”

Jake C.

“I bring my little rabbit here. They treat me the same way they treat someone with a BMW roadster or a Ferrari. The shop is immaculate. Their expertise is second to none. The service manager is a breath of fresh air. I value the open line of communication and the way they work with me to determine what my car needs and how to go about fixing or maintaining it. They do a tremendous job scheduling even on short notice. And I have never received a thank you card from any business ever until now. Thanking me in writing for my business was a wonderful touch and cements me as a forever loyal customer. If you love your car and want only the best technicians, customer service, and genuine parts then I strongly recommend European Auto Service in Gardiner.”

Dennis M.

"They're the best. Amy sure is a gem, and she knows her stuff. I wouldn't take my car anywhere else"

Allie C.

“I recently had my 993 C4 Porsche serviced at European Auto... their operation is outstanding and I truly appreciated how Amy and her team accommodated my schedule. The work was performed professionally and at an affordable rate. I would recommend this shop to anyone with a high-end German vehicle that they need serviced... it’s well worth a drive !”

Greg T.

“Five stars for this crew. I wanted a PPI on a Mercedes, and the seller agreed to my proposal that we use EAS. Scheduling was easy, they took the vehicle in promptly, and their PPI was very thorough. I liked that it was very picky, but, at the same time, realistic about differentiating between what they found and what the vehicle actually needed. They provided me a written report which I shared directly with the seller, and based on that I bought the vehicle. Don’t come here if you are looking for a bargain, but do come here if you want first-rate service on your (German) vehicle... Thanks guys.”

Daniel K.

“I've been taking my cars here for seven years and keep coming back. They are always professional, courteous, and most of all give my car the attention and care I want. Is it cheap? No- that's what the quick lube around the corner is for- but if you want the people who know your German car inside and out and know how to fix it right the first time, this is the place to go. Quite frankly considering this, I'd call it a deal especially compared to the dealer! Moreover they've also treated me exceedingly well. They're honest and frank, particularly useful for a hack mechanic like myself to decide what I can take on and whats best left to the pros. When I decide to take it on myself there is never any backlash. They've always done right by me and I don't see why they wouldn't do this for anyone else- highly recommended.”

Iben

“I had my BMW fixed here and saved nearly $700 (as compared to what the dealership had quoted me). The owners are warm and helpful. I accidentally threw my entire batch of keys into the slot (instead of just my BMW key) and could not get home. The owner, Amy, drove there on a Sunday to retrieve my keys. I am so grateful to European Auto Service!”

Laura L.